Yes, our friendly team are always available to assist you whenever you may need it.
For additional security, the hotel’s entrance doors are locked from 10pm and you will need your hotel keycard to enter.
If you are checking-in after 10pm or have lost your key, simply use the intercom located at the front entrance for access
Yes! At Novotel, your children are our special guests.
Yes, our gym is open 24-hours. The hotel also offers a heated swimming pool (open during daylight hours) plus steam room and sauna.
We offer a choice of onsite valet parking service and offsite self parking.
Valet Parking – AUD50 per night
Self Parking at Wilson Parking – 427 Murray Street – AUD28 per 24hrs
Please note, valet parking is subject to availability and cannot be pre-booked. The maximum vehicle height is 2.2m.
Breakfast is at $39 per person.
Yes – our interconnecting rooms come in a number of different layouts. You can choose the option that best suits your family or group here.
We’d love to help you celebrate! When making your reservation online, you’ll see a comments box during the booking process where you can note any special requests or needs that you may have. You can also Contact Us at any time before your stay.
Early check-in is subject to availability; however, a guaranteed 9am early check is available for an additional charge. This can be booked on our website when making your reservation, or Contact Us to add a guaranteed early check in to an existing reservation.
Yes! We also offer a Best Price Guarantee to ensure you always get the best deal when booking directly with us. Learn more
Novotel is a great place to work. You’ll find our current job listings on seek.com and Tourism and Hospitality Jobs in Western Australia.
We sure do – you can send your email to hb6h3@accor.com or visit our Contact Us page for more contact options
We kindly request all guests to maintain minimal noise levels out of respect for others. Excessive noise may result in eviction without a refund. All music and other noise must cease by 8:00 PM unless prior approval has been granted by the hotel for a function.
Parties:
To ensure the comfort and safety of all guests:
Eviction:
While warnings may be issued at the manager’s discretion, the hotel reserves the right to evict guests from the premise without a refund for any policy violations.
Refusal to Leave:
In cases where a guest refuses to vacate the premises, local law enforcement may be contacted for assistance. Serious violations may result in a property ban for behaviour deemed unacceptable.
The hotel is a 100% non-smoking property, including the use of vaping devices and e-cigarettes.
Fines and Fees:
These policies are in place to ensure the comfort, safety, and well-being of all guests. If you have any questions or require further information, please don’t hesitate to contact us at +61 (08) 6371 6371.
